At Imprints Academy (hereinafter “Firm”/ “we”/ “our”/ “us”), we value the trust of our customers (“Customer(s)”/ “you”/ “your” / “Subscriber(s)”). In order to honour that trust, we have created this refund policy (“Policy”) to work in a transparent manner.
i. Objective: The objective of this Policy is to ensure transparency in refund process & complete satisfaction of our Customers. This Policy enables that the refunds (if any) are processed in a fair manner.
ii. Scope: This Policy is applicable in the processing of any refund of applicable fees paid by the Customer(s) who avail services offered on the Website/Application of Imprints Academy. Please note that this refund policy applies to all courses offered by Imprints Academy. If you have any questions or concerns regarding this policy, please contact us at [8078079333/8078075333] or write to us at contactimprintsacademy@gmail.com.
iii. Validity: This Policy shall come into effect from 24th April, 2023.
iv. Applicable Fees and Refunds: If you wish to cancel your enrolment in any course within 7 days of payment, you will be eligible for a 50% refund of the fees paid. Imprints Academy reserves the right to make exceptions to this refund policy in special circumstances, such as illness or other extenuating circumstances.
v. Obligation of Customer: To be eligible for a refund, you must notify Imprints Academy of your intent to cancel your enrolment and request a refund within the 7-day period. No refunds will be issued for cancellations made after the 7-day period has ended.
vi. Mode of Refund: All applicable refunds shall be processed through online transfer ONLY, to the source account from where the payment was originally made within a reasonable period of thirty (30) calendar days from the date of cancellation. Further, all refund(s) shall be processed in Indian Rupees only. In case you have not received the refund within the above mentioned thirty (30) calendar days period, then please reach out to us at 8078079333/ 8078075333 or write to us at contactimprintsacademy@gmail.com.
vii. Changes to this Policy: We reserve the right to modify/ amend/ replace this Policy at any time, as deemed fit by us, without any prior notice to you.